Latest news

Compensation for mid-air injury

It’s not uncommon to receive compensation for a flight delay or inoperative entertainment system, but what about a mid-air injury? One member was recently hurt on a Qantas flight after stepping on broken glass. The incident occurred shortly after take-off, with the glass somehow having been left in the aisle. The passenger was not wearing shoes at … Continued

12 Jan 2017 Post Flight

Virgin Considers Domestic Premium Economy Comeback

Virgin Australia is reportedly considering bringing Premium Economy back on domestic flights. Under the plan, the first three rows of Economy class on Virgin’s Boeing 737 aircraft would be converted to Premium Economy seats with extra legroom. Virgin is also considering adding other Premium Economy benefits, such as dedicated overhead locker space and use of … Continued

11 Jan 2017 Virgin Australia

A Festive Season Cruise around South-East Asia

This festive season, our member Pushka decided to travel to South-East Asia for a luxurious cruise aboard the Diamond Princess! Originally scheduled for 10 days, the cruise was fortuitously extended to 12 days. Departing from Singapore, it travelled around Indonesia before heading north to Malaysia and Thailand. After a great trip to Dubai just after … Continued

9 Jan 2017 Cruises

Qantas Points Expiry: Unfair

Qantas has come under fire over its inability to notify members that their points are about to expire. One member recently lost thousands of Qantas Frequent Flyer points, but says they were never warned by the airline. Qantas claims that it notifies members by email around a month before their points are due to expire. … Continued

7 Jan 2017 Qantas

Discounted Admirals Club Lounge Access

If you regularly fly with American Airlines, Admirals Club lounges provide a welcome sanctuary away from the hustle & bustle of crowded airports. Entry to the Admirals Club doesn’t come cheap though, with American Airlines charging $500 per year for membership. But if you’re a U.S. resident, did you know that you can gain unlimited … Continued

5 Jan 2017 American Airlines

No Value in Business Class?

Business class may offer a more comfortable seat and a better meal, but it seems not everyone sees the value in flying up front. Some members believe that the differences do not justify the higher price of Business class, especially when multiple trips in cattle class can be had for the price of a single … Continued

5 Jan 2017 The Journey

Soaking Up the Sights of India and China

Our member RooFlyer recently spent twelve jam-packed days travelling around India and China, sampling a range of airlines and hotels along the way. The trip wouldn’t have been possible without advice and tips from a wide range of AFF members, on everything from tour guides to securing award seats on Singapore Airlines. This first post is about the … Continued

4 Jan 2017 Destinations

Redeeming Virgin Velocity Points to the USA

Redeeming Virgin Velocity points for Business class flights to the United States used to be fairly simple. But in recent times, securing a reward seat has become a real challenge. All Velocity members can redeem points for Business reward seats. Velocity Gold and Platinum members can also request a points upgrade to Business class, provided … Continued

2 Jan 2017 Virgin Australia

Velocity Points to Stop Flowing at BP?

BP has announced plans to purchase Woolworths Petrol for $1.8 billion, spelling an end to Woolworths’ long-standing partnership with Caltex. It will likely also signal the end of BP’s extensive partnership with Velocity, the frequent flyer program of Virgin Australia. As part of the deal, BP will acquire more than 500 Woolworths-branded petrol stations. If regulatory … Continued

31 Dec 2016 Virgin Australia

First Class Tickets Earned in 3 Months

A grateful new member has already earned enough points for two First class tickets to Europe, with the help of the Australian Frequent Flyer forum! Remarkably, they managed to earn these points in just three months by taking advantage of credit card signup bonuses. And this member believes that anyone can do the same thing. … Continued

15 Dec 2016 Credit Cards

The Key to a Successful Points Upgrade

Upgrading to Business or First class is not only an affordable way to travel in luxury, but also an excellent use of frequent flyer points. Unfortunately, there’s a catch: upgrades can be difficult to secure, and there’s a risk that your request will be unsuccessful. But there’s some good news if you want to use … Continued

14 Dec 2016 Airlines, Miles and Points

Should Virgin Australia Join an Alliance?

Virgin Australia currently belongs to a virtual network of partner airlines, including Singapore Airlines, Etihad and Air New Zealand. Virgin flyers can earn and redeem points with each of these partners. Velocity Silver, Gold and Platinum members also enjoy reciprocal status recognition when flying with these airlines. But some members believe that the existing arrangements … Continued

12 Dec 2016 Global Airline Alliances