Stuck between an obese flyer and a hard place

One member this week bemoans having to share their seat with a fellow passenger whose size is not well-equipped for a standard seat. In a case of seat invasion, our member had a very uncomfortable journey. The situation is not fair on anyone involved- it can be embarrassing for the overweight passenger and uncomfortable for … Continued

Codeshare flight seat selection conundrum

One member is running into problems attempting to select a seat on their upcoming codeshare flights. I have purchased flights with LAN as marketing carrier but operating carrier is QF. I only have a LAN PNR – tried to get the QF one and QF tell me I do not exist in their system from … Continued

Middle Seat Protocol

One member this week seeks guidance on the correct flight etiquette when faced with a vacant seat in the middle of a three seat row. On a recent trip this flyer experienced fellow pax acting, in their view arrogantly, by completely dominating the vacant middle seat for their own possessions and food tray. Some members … Continued

How does Emirates Economy stack up?

Emirates is often praised for its extravagant business and first class offering. But is the glamour associated with Emirates reflected in economy class? One of our members recently travelled from Melbourne to Singapore on board an Emirates Boeing 777. Despite a small delay, there are plenty of positives about the flight. The young cabin crew … Continued